This Buy Now - Pay Later option is for our PayPal Paying Customers World Wide.
A 25%-50% deposit can be made when placing the order.
We pack your order and hold for 30 days in which you have time to clear the outstanding balance.
Once the outstanding balance has been cleared we are then able to ship your order.
The deposit for the your order is non-refundable if you were to cancel this facility.
For this facility the customer only pays a 0.9% admin fee to Lay-Buys.
If you would like to make a payment or pay the outstanding balance in full please send an email to our Customer Services Team and they will send you a link to make the payment.
This Buy Now - Pay Later option is for all payments made through all major credit and debit cards. This service is for all customers world wide.
A 25% deposit can be made when placing the order.
We pack your order and hold for 30 days in which you have time to clear the outstanding balance.
Once the outstanding balance has been cleared we are then able to ship your order.
The deposit for the your order is non-refundable if you were to cancel this facility.
To use this service it is free.
If you would like to make a payment or pay the outstanding balance in full please send an email to our Customer Services Team and they will send you a link to make the payment.
This Buy Now - Pay Later option is currently available to all our U.K Customers.
No Deposit is required when placing an order.
No minimum Order.
Your order will shipped within our usual working turnaround times and payment for your order is required within 14 (2 weeks) days after the order has been placed.
This facility is free to use.
To cancel this facility, you must return your products and a refund can be given.
For any enquiries relating to orders using our Klarna service please send an email to our Customer Services Team.
All orders placed will receive a confirmation email.
All orders are processed immediately.
We aim to ship within 48-72 hours.
If you are U.K based you should expect your order within 2-3 working days from when you receive your tracking information via email.
For our international customers delivery times may vary but all parcels can be tracked by inputting your tracking information on the royal mail, track my parcel website.
We understand rush orders are needed sometimes and we can offer this service, however this needs to be arranged before placing the order. Please email our Customer Services Team and they will do this for you.
There will be additional costs to organise this but this will be arranged before placing the order with our Customer Services Team.
With all our products we do try to maintain stock levels but from time to time, we manage to nab ourselves some super exclusives or limited edition products. Unfortunately with these products we have limited availability, however we will state this on the product description so you can purchase the sufficient quantity's for your crafty project.
In addition we do have a facility on our website in which if your required product is out of stock, you can leave your email address and when we upload that specific product you will be notified immediately via the email so you don't miss out again!
As our business is rapidly growing and we are receiving lots of orders, we sometimes experience overselling on our website. However, as we have amazing suppliers who ship to us weekly, you may have a note on your packing slip which will state an item is 'to follow.' This means we will be sending your fabric/ fabrics within a week. We cover these costs and thank you in advance for your patience.
If there is something 'to follow' that's more than a weeks wait due to a Manufacturing delay, we will call you or send you an email with regards to a refund, exchange or confirm a waiting time.
We are super excited to announce we are now a stockist!!!
As you all know these products are very popular and as a company and a super fan of Sizzix we will be restocking weekly. Within this is mind there may be a delay on our turnaround times with certain Sizzix products. However we will let you know via our website and we will send emails as and when required. The delays will not exceed 10 days.
All our pre-ordered products state the date in the product description section there expected arrival. When they arrive we let our customers know via email or on our social platforms.
If you are wanting to arrange a return, You must email us within 2 days of receiving your goods. You then have 14 days to return the products starting from the date they arrived.
All products must be in the same condition as they arrived. Refunds will be made within 7 working days.
If the product is faulty returns are required within 7 days of receiving them.
We're sorry to hear that you've received an incorrect or faulty item. Please email us, honeybeecraftstore@outlook.com with your order number, the name of the product in which is faulty or incorrect.
We aim to resolves these issues within 2 working days.
There is an unsubscribe link at the bottom of everyone of our emails.
Please be aware that If you unsubscribe to our emails we aren't able to let you know that your order has been sent or to send you your tracking information.
